For any complaints please contact one of the below departments:
Motor Value Added Products related complaints:
If you have any insurance related complaints regarding a policy you have received from Bidvest Insurance Ltd or its Policy Administrator, IUA Business Solutions (Pty) Ltd, please use the following contact details:
Email: complaints@bidvestfs.co.za
Postal: The Complaints Manager, PO Box 25038, Gateway, 4321
IUA Business Solutions Tel: 0861 010 111
Bidvest Insurance Tel: 0861 66 88 88
Travel Insurance related complaints:
Email: travelcomplaints@bidvestfs.co.za
Postal: The Complaints Manager, PO Box 25038, Gateway, 4321
Tel: 031 514 8317
Commercial or Personal Lines Insurance related complaints:
Email: policycomplaints@bidvestinsurance.co.za
Postal: The Complaints Manager, PO Box 25038, Gateway, 4321
Tel: 0861 66 88 88
