Vacancy: Sales Manager

We’re on the search for a talented, energetic and experienced Sales Manager to join our innovative team at Bidvest Insurance!

Bidvest Insurance is a Short Term insurer within the Financial Services division of the larger Bidvest Group and operates alongside other great companies such as Bidvest Bank, Bidvest Life, FMI, Compendium Insurance Brokers and others.

Bidvest Insurance is one of South Africa’s fastest growing insurance companies and was founded in 1997. With the support of the larger Bidvest Group we have successfully expanded and evolved through our dedicated commitment to our values, customers, partners and staff. Interested individuals looking to join Bidvest Insurance can expect to join a young and energetic team that challenge convention and who are intent on building long term relationships with all stakeholders.

As one of South Africans largest diversified industrial companies, your career aspirations with us are only limited by your own imagination.

Position Overview
The Contact Centre Manager is responsible for managing all aspects of the contact centre. The incumbent will be required to implement processes and procedures to ensure the efficient running of the contact centre from both a process and procedure standpoint.Responsible for oversight of 1st level line management in achievement of monthly targets. Ensure the business is aligned with strategic objectives.

What You’ll Need

Our Values
At Bidvest Insurance, we’re all part of a ‘BE’VOLUTION where we live our values each and every day for the benefit of our colleagues, customers, partners, stakeholders and our enviroment.

Experience and Education

  • Grade 12 /Matric
  • Sales or Call Centre Management Qualification
  • FAIS Compliant
  • RE1 Certification 
  • Previous experience as a manager in a similar environment.
  • Minimum 5 years’ experience in financial services industry, specifically within sales and contact centre 
  • Experience in strategic planning, budgeting, finance, information systems and sales.
  • Experience in change management and the ability to positively lead change.
  • Ability to inspire performance with sales teams
  • Experience in managing diverse teams

General Skills

  • Excellent communication skills (Verbal and Written)
  • Ability to work under pressure
  • Target driven
  • Problem Resolution Skills 
  • Planning and Organising 
  • Data collection ability 
  • Strong self-motivator
  • Presentation skills
  • Time Management
  • Attention to detail
  • Report Writing
  • Analytical Skills

Key Responsibilities and Duties

  • To achieve set objectives and targets 
  • Develop, monitor and implement structured plans with measurable goals 
  • Monitoring the delivery of the value proposition to customers 
  • Ongoing development of ideas for the department to work more efficiently and effectively
  • Providing ongoing team training, coaching and development
  • Provide the team with clear focus and direction, motivate the team
  • Manage some of the HR processes, recruitment and selection, leave management, performance management, disciplinary hearings etc
  • Ensure and monitor that consultants generate sales by cross selling and up selling
  • Setting up telesales training programs and training
  • Ability to work above and beyond the normal duties to ensure that targets are met
  • Generate and report on business unit’s performance to Senior Management 
  • Manage relationships across the business in order to identify synergies and maximize opportunities.
  • Develop and implement a business plan for identified new markets.
  • Build distribution capabilities to capitalize on new markets.
  • Devise and implement the sales strategy
    • Set and manage the annual sales budget 
    • Ensure the sales infrastructure operates profitably and creates value
  • To provide leadership and direction to National Sales Team.
  • Identify and drive strategic growth opportunities and revenue enhancement for the business

Other Requirements

  • Criminal and Credit Clear
  • Must have a proven track record within outbound environment.
  • Background in the Motor trade would be preferable

Preference will be given to PDI candidates in line with our EE strategy.
Interested candidates to please submit their CV to:

Bidvest Insurance Brokers is an authorised Financial Services Provider